1. What is the purpose of this website?
  2. The Columbus Light & Water Outage Management website is a live website that is updated every minute to show the locations of power outages as they happen across the city of Columbus MS. This website will allow citizens of Columbus MS to have the latest and most up to date information regarding the status of the CLW Power Grid. Customers of CLW can also report outages on this website using the REPORT OUTAGE button in the bottom left corner. All reports submitted will be sent to CLW dispatch where the team will swiftly act to restore any service issues.

  3. Can I use this site to report an outage?
  4. Yes you sure can! In the bottom left corner of the website there is a REPORT OUTAGE button. Once you click on that button, fill in the information requested and click on the Submit button at the bottom of the screen. The CLW Outage Management System verifies your information by matching the information you submitted to CLW when you made your account. If the system recognizes your information, it will send you a confirmation via e-mail. If you have information to report concerning the cause or location of an outage (such as a vehicle collision with a pole or transformer), you can include this in the Comments section of the outage report.

  5. Can I see Water related Outages on this website?
  6. At this time this website is dedicated to the CLW Electrical Power Grid. You will not be able to see any Water related service issues as they happen on this map. We are commited to working towards providing our customers with the most up to date information regarding all CLW services. If you have questions regarding your Water service status, call one of our customer representitves and we will be happy to assist as best as we can.

  7. What should I do in case of emergency?
  8. For any life-threatening situations you must call 911. Emergency services will contact CLW if our assistance is required.

  9. Can I still call the CLW customer service numbers?
  10. Yes.